Terms and Conditions

Shipping

Dragon Fire Performance ships worldwide. Shipping costs are calculated at checkout based on your location and the weight of your order.

We process orders within 1-2 business days. Delivery times vary by location and shipping method selected. International orders may be subject to customs fees and import duties, which are the responsibility of the customer.

Warranty

All products sold by Dragon Fire Performance come with a manufacturer's warranty. Warranty terms vary by product and manufacturer. Please refer to the product description or contact us for specific warranty information.

Warranties do not cover damage caused by improper installation, misuse, abuse, or normal wear and tear. To make a warranty claim, please contact us with your order number and a description of the issue.

Liability

Dragon Fire Performance is not liable for any damages, injuries, or losses resulting from the use or installation of products purchased from our store. All products are sold "as is" and customers assume all risk associated with their use.

We recommend professional installation for all performance parts and accessories. Improper installation may void warranties and create safety hazards.

Dragon Fire Performance shall not be held liable for any indirect, incidental, special, or consequential damages arising from the purchase or use of our products.

Returns

We accept returns within 30 days of purchase for most items. Products must be unused, in original packaging, and in resalable condition. Custom or special-order items are not eligible for return.

To initiate a return, please contact our customer service team with your order number. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. A restocking fee may apply to certain returns.

Missing Items

If you receive an incomplete order or are missing items from your shipment, please contact us immediately at support@dragonfireperformance.com with your order number and details of the missing items.

We will investigate the issue and arrange for the missing items to be shipped to you at no additional cost. Claims for missing items must be made within 7 days of delivery.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no cost to you.

Please provide photos of the damage and keep all original packaging. We may require the damaged item to be returned before issuing a replacement or refund.

Order Cancellations

Orders can be cancelled within 24 hours of placement. After this time, orders may have already been processed and shipped, and cancellation may not be possible.

To cancel an order, please contact us as soon as possible with your order number. If your order has already shipped, you will need to follow our return process once you receive the items.

Product Information

We strive to provide accurate product descriptions, specifications, and images. However, Dragon Fire Performance does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

Product specifications and fitment information are subject to change by manufacturers without notice. We recommend verifying fitment before purchase and contacting us if you have any questions.

Pricing

All prices are subject to change without notice. We reserve the right to modify prices at any time. The price charged for a product will be the price in effect at the time the order is placed.

In the event of a pricing error, we reserve the right to cancel the order and refund any payment received.

Privacy Policy

Dragon Fire Performance respects your privacy. We collect and use personal information only as necessary to process orders, communicate with customers, and improve our services.

We do not sell or share your personal information with third parties except as necessary to fulfill orders and provide services. For more information, please review our Privacy Policy.

Intellectual Property

All content on the Dragon Fire Performance website, including text, graphics, logos, images, and software, is the property of Dragon Fire Performance or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Dragon Fire Performance operates, without regard to conflict of law principles.

Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

Changes to Terms

Dragon Fire Performance reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website.

Your continued use of our website and services after changes are posted constitutes your acceptance of the modified terms.

Contact Information

If you have any questions about these terms and conditions, please contact us at support@dragonfireperformance.com.