Terms of Service
All items shipped have been inspected to avoid any manufacturer flaw. However, mistakes may still happen and on such cases we will replace any wrong item at no extra cost to the buyer. Please read our shipping and return policies below.
The buyer agrees to comply with all applicable laws and regulations of the various states of the United States. All offers of free shipping are valid within the continental United States only.
Dragon Fire Performance does not accept liability beyond the remedies set forth herein, including but not limited to any liability for product not being available for use, lost profits, loss of business except as expressly provided herein. Dragon Fire Performance will not be liable for any consequential, special, indirect, or punitive damages, even if advised for the possibility of such damages or for any claim by any third party. The buyer agrees that for any liability related to the purchase of product, Dragon Fire Performance is not liable or responsible for any amount of damages above the amount invoiced for the applicable product. Notwithstanding anything in this agreement to the contrary, the remedies set forth in this agreement shall apply even if such remedies fail their essential purpose.
Your satisfaction is our goal; we stand behind all the products that we sell. Please make sure that the part you ordered fits before cutting, sanding, painting, altering or final installation. Altered items are not refundable or returnable as we sell brand new parts only. Please inspect the parts immediately after receiving your order.
Warranties
A ninety day warranty provided by the manufacturer applies to all items sold, unless otherwise stated. The manufacturer warrants all parts to be free from factory defects in workmanship and materials. It covers the replacement of a defective part within the original warranty period. If a replacement is not available, a full refund for the cost of the part only will be issued. Shipping and handling are not refundable.
We shall issue a replacement for the defective part at no extra cost to the customer, limited to the original ninety day warranty period. However, the buyer is required to send back the defective part at his/her own expense. For international (non-US) orders, an additional shipping fee may be assessed to return the warrantied item to the customer.
Most of our products come direct from the manufacturer and are intended for jobber purposes, instruction manuals may not be included. Installation by a professional is recommended in order to avoid damage to the product. Warranty may be voided due to improper installation.
Our liability under no circumstances shall exceed the amount of the original sale.
The warranty does not cover failure due to abuse, misuse, improper repairs or maintenance, installation, alteration or modifications.
The warranty does not cover cost of installation, removal, normal wear and tear, and consequential or subsequent damages.
The act of posting any defamatory feedback or reviews on any online auction or retail website shall constitute an abnegation of the warranty by the customer.
You may report a defective product by emailing support@dragonfireperformance.com.
Problems with an order?
If something is wrong with an order, we certainly do want to help you. Please read the following for more information on how to proceed.
If you would like to find out the status of your order you may email us at support@dragonfireperformance.com.
Customs Duties/Brokerage Fees
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing.